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The Art of Active Listening
by Richard Banks
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Listening is the forgotten communication skill, but arguably, the most significant. It is a crucial part of our ability to engage and communicate with others. Listening actively, however, takes this skillset up a level. Almost everyone sincerely believes that they listen effectively; however, good listening skills are rare. Most of us have never been taught the habits that would make us effective listeners, so they need to be practiced and developed. As you develop your listening with purpose, understanding and empathy, you will build better trust and stronger relationships.
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